Understaffed support teams + so many questions When COVID started, there were so many questions. Under what conditions can we safely reopen our campus? Will school start on time? Will clases actually meet or will I take online courses? What about my labs and clinical...
As with most things, the biggest challenge for adopting AI-powered chat is time, money, and expertise. A well-defined strategy for customer engagement using enterprise AI-powered Chatbots involves much more than simply deploying the technology. A new white paper...
Staffing Challenges? Have You Considered a Managed Chatbot Center? Build a world-class managed chatbot center for your brand – fees are based on performance. When you work with YANA’s Managed Enterprise Chatbot Center, we’ll help scale your support team faster...
Perfecting the AI to Human Handoff How to train your enterprise AI chatbot to make escalation to a human natural, more efficient, and profitable. Whether talking with an AI chatbot or a friendly customer service rep, your customers expect always on convenience. That...
Get the New Roadmap to Chat Deployment Success Four stage chat deployment roadmap explains simple crawl-walk-run strategy Setting up a well-defined strategy for customer or student engagement using enterprise AI Chatbots involves much more than simply deploying...
As the gradual demand rises, customer interaction and experience has become of primary importance for any brand. At the same time, automation has revolutionized every industry with varied technological invention. Hence, to resolve queries, for instant solutions and to...
