How YANA Provides Value in Higher Ed The YANA deployment model accelerates time to value YANA is delivered as an AI-powered, SaaS-based omni-channel application that functions as tier-one support and autonomously engages students across mobile, social, email, chat,...
Staffing Challenges? Have You Considered a Managed Chatbot Center? Build a world-class managed chatbot center for your brand – fees are based on performance. When you work with YANA’s Managed Enterprise Chatbot Center, we’ll help scale your support team faster...
How are AI-Powered Chatbots Helping Universities Grow? AI-powered “digital associates” are being used for so much more than chat. Learn how Universities are using AI-powered chatbots to unify all departments and channels (phone, email, social media, text,...
Perfecting the AI to Human Handoff How to train your enterprise AI chatbot to make escalation to a human natural, more efficient, and profitable. Whether talking with an AI chatbot or a friendly customer service rep, your customers expect always on convenience. That...
Get the New Roadmap to Chat Deployment Success Four stage chat deployment roadmap explains simple crawl-walk-run strategy Setting up a well-defined strategy for customer or student engagement using enterprise AI Chatbots involves much more than simply deploying...
